We are proud to launch
HexHeat Plug and Play
into North America.
Here are many common
questions about this
1IS IT SAFE TO USE UNDER LAMINATE FLOORS
Yes, it has been specically designed and UL certified to be used under laminate, LVT, SPC and other rigid floating floors.
2CAN I INSTALL THE HEXHEAT UNDER FURNITURE
Yes as long as the furniture has legs providing at least 3cm spacing above the floor. Do not install under permanent furniture such as cabinets.
3CAN YOU COMBINE DIFFERENT WIDTHS AND LENGTHS?
YES, you can combine the 100cm widths and 60cm widths and the lengths can be cut at designated cut lines to best fit your room layout
4CAN I HEAT AN AREA LARGER THAN 300 SQ FT?
YES, with an additional dedicated electrical circuit and an additional thermostat or power module. Refer to the installation manual for more detailed instructions
5WHAT TYPE OF FLOORING CAN BE INSTALLED ON TOP OF THE FILM?
Most floating floors can be installed including Laminates, Luxury Vinyl Plank and Stone Composite Plank with a minimum of rigid 5mm thickness.
6CAN I INSTALL HEXHEAT UNDER TILE?
This product cannot be installed under tile. "yet"
7WHAT KIND OF UNDERLAYMENT IS REQUIRED?
The HexHeat Plug & Play requires at least a 5mm thick underlayment so it can be cut out around the connectors and the connectors sit flush in the floor. We recommend Cerazorb, which is made of a crystalline thermoplastic that will not rot, swell, absorb water and is anti-microbial.
8WHAT KIND OF THERMOSTAT IS REQUIRED?
A UL certified thermostat designed for radiant in-floor heating systems is required such as "OJ Controls UDG-4999". Remember the in-floor temperature sensor comes with the thermostat and must be installed.
9HOW DO YOU CONNECT THE FILM IF THERE IS A WALL OR OBSTACLE IN THE WAY OF CONNECTING THEM TOGETHER?
There is an extension connector that comes in 1m and 3m lengths sold separately to give the ability connect the films together.
10WILL THE HEXHEAT HEAT THE WHOLE ROOM OR JUST THE FLOOR?
This far infrared technology is designed to heat the whole room.
11CAN I REPLACE MY BASEBOARD HEATERS WITH YOUR PRODUCT?
YES, This application is where you will immediately recognize the difference between these two technologies. Our products unique carbon film provides a uniform heat throughout the entire room and once up to temperature uses only a fraction of the energy to maintain the room temperature approx. 5 to 6 watts per sq. ft.
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